Carla Smith of Arlington Community Federal Credit Union Recognized

December 15, 2020

ARLINGTON, VA – Carla Smith, of the Arlington Community Federal Credit Union, has been selected as an Emerging Training Leader by Training Magazine.

Out of 50 nominations, Smith is one of 25 training professionals who were recognized for inspiring and engaging their organizations with exceptional leadership skills, business acumen, and innovation. The winners will be recognized in the March 2021 issue of Training Magazine and will be honored in an awards ceremony on February 23, 2021.

Smith joined ACFCU in 2012 as a Member Relationship Advisor and has held numerous positions in the organization including Learning & Development Specialist before becoming ACFCU’s first Quality Monitoring Specialist in 2019. She is known throughout the organization for her depth of knowledge of the credit union’s services, her patience in supporting colleagues in their development, and her empathy for listening to members’ stories. She frequently adapts to support other departments within the organization and members have come to know her and ask for her by name. Smith was recognized by ACFCU as the staff winner of the Core Values award for Empathy in both 2018 and 2019. She is a graduate of the Leadership Center for Excellence’s Young Professionals Program.

Training Magazine is a 56-year-old professional development magazine written for training, human resources, and business management professionals in all industries.

“The 2020 Emerging Training Leaders are a guiding light as they continue to help their organizations face and conquer the challenges of the COVID-19 pandemic and economic uncertainty,” says Lorri Freifeld, editor-in-chief of Training Magazine. “They created innovative solutions for remote learning; communicated with teams and employees suddenly working from home; and managed and trained with trust, empathy, and transparency. They are true leaders in every sense of the word.”

Karen Rosales, President & CEO of the Arlington Community Federal Credit Union said – “Carla is a leader in our credit union and constantly challenges us to grow and improve our organization. Her empathy and passion are on full display as she supports colleagues and our members.”

About Arlington Community Federal Credit Union

For nearly 70 years, Arlington Community FCU (arlingtoncu.org) has been committed to empowering the financial lives of its members. The credit union serves nearly 23,000 members who live, work, worship, volunteer, go to school, and do business in Arlington, the City of Alexandria, the City of Falls Church, and Fairfax County.